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Our network of 22 Destination Management Companies (DMCs) currently comprises around 1,700 employees and 72 offices in
30 destinations worldwide. 4 million guests a year make use of our services. From hotel reservations, transfers and bookings to other services such as local excursions and cultural visits, our guests can rely on DER Touristik Group as a solid partner for their travel arrangements.

DTS Greece is a subsidiary within the DMC network of DER Touristik Group. The head office of the company is located in Iraklion (Crete)

DTS Greece: Operations Coordinator - Group Department (Hotel, Service & Excursion)

• ​Iraklion
• ​Permanent
• ​Full-time
• ​asap

Your tasks

• Group Requests
• Communicate booking updates with hotels, excursion suppliers and destination teams to ensure smooth and timely service delivery.
• Act as a point of contact for customers before, during, and after their trip, handling changes, cancellations, new requests, prepayments and problem resolution when necessary.
• Organize group programs according to confirmed itineraries: verify hotel bookings and coordinate all necessary suppliers (guides, transportation, restaurants, entrance tickets).
• Prepare tour documentation and vouchers, and brief tour leaders/guides before each departure.
• Create and manage bookings in the system, including all required services and corresponding costs.
• Handle administrative tasks, manage prepayments, and resolve any cost discrepancies.

Your Skills & Experience

• Minimum 2 years of experience in a similar or related position.
• Excellent written and verbal communication skills in both English and Greek.
• Strong computer literacy, particularly in MS Office and Internet use.
• Excellent time management and organizational skills.
• Ability to perform effectively under pressure.
• Team player with a collaborative attitude.

Your benefits

Interested candidates are invited to send their CV to: her.hr@dtservices.travel

Kontakt

DERTOUR DMC GmbH

Hagen, Jan
Tel: +49 69 9588 1417